Terms and conditions

By accessing or using our services, including but not limited to the Frumzi Casino website and mobile application (the "Service"), you ("you" or "User") agree to be bound by these Terms and Conditions of Use (these "Terms"). If you do not accept these Terms, please exit the Service immediately.

AGE RESTRICTION

You must be at least 18 years old to use our Services or open an account with us. We will request and verify your date of birth when you register for an account.

ACCOUNT OPENING AND MANAGEMENT

To use certain features of the Service, including but not limited to placing bets or playing games, you must create a user account (an "Account") through our website or mobile application. You are responsible for maintaining the security and confidentiality of your Account information, including your username and password.

CURRENCY AND PAYMENT TERMS

We offer various currencies and payment methods to facilitate transactions between users. Your chosen currency will be used as the default currency for all transactions on your Account. All payments made through our Service are subject to our General Terms and Conditions of Payment (the "Payment Terms").

WAGERING REQUIREMENTS AND BONUS POLICIES

From time to time, we may offer bonus promotions or other incentives to users, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards (collectively, the "Bonuses"). Bonuses are subject to specific wagering requirements, terms and conditions as outlined on our website. Failure to comply with these Terms may result in cancellation or forfeit of any Bonus.

GAMING RESPONSIBILITY

You agree to use our Services responsibly and within your means. We reserve the right to restrict access to certain areas of the Service or take other measures to prevent problem gambling, including but not limited to limiting deposit amounts or suspending accounts.

CUSTOMER SUPPORT AND DISPUTE RESOLUTION

We aim to provide a high level of customer support through our website, email and phone. However, we cannot guarantee that all queries will be resolved in your favor. If you experience any difficulties with the Service, please contact us promptly for assistance. We reserve the right to resolve disputes at our discretion.

LIMITATIONS OF LIABILITY

We do not accept liability (whether contractual or tortious) for any loss arising from use of the Service, including but not limited to losses resulting from technical failures, system downtime or cyber attacks. Our Services are provided "as is" and "as available", without warranties of any kind.

CONFIDENTIALITY AND SECURITY

We take all reasonable steps to maintain confidentiality and security with respect to user data, transactions and other information stored on our servers. However, we cannot guarantee complete protection against unauthorized access or disclosure due to circumstances beyond our control.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of Curaçao without regard to its conflicts-of-law principles. Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the Curaçao International Arbitration Centre (CIAC) or other applicable forum.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify, update or replace any part of these Terms at our discretion without prior notice. It is your responsibility to review and familiarize yourself regularly with any changes made to the Service's terms and conditions.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us concerning use of the Service, including all matters not explicitly mentioned herein. Any waiver or variation of these Terms must be in writing signed by both parties and shall not affect other provisions that remain unaffected thereby.

INVALIDITY AND SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable under applicable laws, regulations, or court decisions, such provision will be severed from the remaining terms and conditions which shall continue to apply in full force.

By accepting these Terms, you confirm your acceptance of our Services on an "as-is" basis. If you do not agree with any part of this agreement, please exit the Service immediately.